Eretes Frequently Asked Questions.

ERETES is a free platform for the owners/managers as well as flag Administrations of Dromon Bureau of Shipping (Dromon BS) Classed vessels or vessels that have been issued with statutory certification by this Bureau.
Our platform is constantly updated. It uses the identical database that Dromon BS Head Office uses for recording ships.
Once the survey has been completed, our surveyor will submit copies of the issued certificates within 48 hours. Depending on workload, the survey status will be updated in a maximum 72 hours from the date of completion of the survey. The manuals and/or other information/data are updated within 48 hours. Once the survey status has been updated, you will be able to see it immediately.
One of the features of ERETES is the survey calendar. You may see the due surveys of your vessel and through your Dashboard request a survey. The request will be submitted to Dromon BS Head Office that will reply within maximum 48 hours.
Please contact Dromon BS Head Office explaining the error through the Contact form of ERETES.

Your access and use of ERETES is subject to the terms and conditions as stated here below.

By visiting ERETES, you shall be deemed to have accepted these terms and conditions including our Privacy Policy in full. Should you not fully accept these terms and conditions, you must leave ERETES without further delay.

Licence

You may use ERETES for your own non-commercial use. You may not modify or tamper with any information contained in ERETES.

Unless otherwise stated, all logos are trademarks or registered trademarks of their respective owners and the photographs and other graphical images are owed by ERETES.

Any documents published on ERETES are property of ERETES and are subject to intellectual property rights reserved by ERETES.

Except for the permission granted below, nothing contained herein shall be construed as conferring upon you in any manner any license, title or ownership of or in any intellectual property right of ERETES.

ERETES is not responsible for typographical or photographical errors.

Links

Links to third party web sites are provided solely for your convenience. ERETES is not responsible for these web sites whatsoever.

Disclaimer

ERETES makes no warranties or representation as to the accuracy or completeness of the information. All implied warranties and conditions are excluded to the maximum extent permitted by applicable law.

ERETES assumes no liability or responsibility for any errors or omissions of ERETES and excludes all liability, to the extent permitted by applicable law, in connection with the access and use of ERETES including but not limited to any liability for errors, inaccuracies, omissions or misleading or defamatory statements.

Governing law and jurisdiction

ERETES shall be governed by the English law. The English courts shall have exclusive jurisdiction over any claim arising from or related to a visit to ERETES.

© Dromon Bureau of Shipping Register 2014. All rights reserved.

At ERETES we are dedicated to safeguarding and preserving your privacy when visiting our platform or communicating electronically with us. Our Privacy Policy, together with Terms of Use, explains what happens to any personal data that you provide to us, or that we collect from you when you are browsing this site.

We do update this Policy from time to time so please do return and review this Policy regularly.

Information That Might Be Collected

During browsing and submitting information through ERETES we may collect and process the following information about you:

• Details of your visits to ERETES and the resources that you access, including, traffic data, location data, etc.

• Data that you provide by filling in forms on our Platform, such as when you registered for information or make an order.

• Information provided to us when you communicate with us for any reason.

Use of Cookies

ERETES may occasionally gather information regarding your computer whilst you are on our platform. This enables us to improve our services and to provide statistical information regarding the use of our platform to our advertisers where appropriate.

Such information will not identify you personally it is statistical data about our visitors and their use of our platform. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve ERETES and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of ERETES.

Use of Your Information

The information that ERETES collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

• To provide you with information requested from us, relating to services.

• To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.

• To meet our contractual commitments to you.

• To notify you about any changes to our platform, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Storing Your Personal Data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access ERETES, you are responsible for keeping this password confidential.

Disclosing Your Information

We may disclose your personal information to third parties only under following circumstances:

• Where we sell any or all of our business and/or our assets to a third party.

• Where we are legally required to disclose your information.

Third Party Links

You mind find links to third party websites on our platform. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at eretes@dromon.com

© Dromon Bureau of Shipping.